\Help`desk\ n. "Technical support staff who help solve computer user's problems with hardware or software systems"

> Brisbane Area Ph (07) 3123-7999 (Including: Redlands, Wynnum, Cleveland & Mt Cotton) Regional Area Manager - (Ph 0404-114444) > Caboolture Area Ph (07) 5422-9993 (Including: Morayfield, Beerwah, Woodford & Kilcoy) Regional Area Manager - (Ph 0404-114444) >Townsville Area Ph (07) 4401-5329 Regional Area Manager - (Ph 0422-946535)

Computer Systems - Printers - POS Systems
Workstations / Servers - Laptops / Notebooks
Sales - Repairs - Service - Support - Warranty

Since 1998, The HelpDesk™ and its affiliate network of approved IT repairers have been providing complete computer related services. Sales, service, repairs, onsite support, remote access support as well as handling manufacturers warranty claims to our customers.

Our reputation has grown over this time due to our ongoing commitment to provide excellence and good value customer service. After sales service is the key to the long term viability of any business, with over 10 years of IT support, you can rest assured when you call The HelpDesk™ you will receive prompt & professional service at all times. - No Gimmicks! - No misleading Advertisements! - No false promises!

Qualified computer technicians are available to provide expert service when you need it. Whether you require a DVD Burner installed, extra memory added to your notebook, a wireless home network configured, setup & secured or maybe you are having problems with complex database issues, we provide computer support services for all areas of business and home computing requirements.

Our services include: - General Computer Repairs - Hardware replacement, Software installation, integration and configuration, Workstation and Server system upgrades, computer user security reports, Database programs / management systems etc. We provide problem solving assitance and solutions for both Windows® and Mac OS-X operating systems.

Internet connection setup and support for broadband and wireless network setup, security and configurations. Onsite technicians are available to assist you with setup of cable and ADSL broadband modems, wired and wireless routers/switches. The HelpDesk™ provides onsite internet setup support for all ISP's including: Telstra Bigpond®, Optusnet, Dodo, Virgin Broadband, iiNet, and others!

Onsite Support - For critical/serious hardware and systems failures, onsite technicians are available to provide quick response service, repairs, installations and other forms of computer or IT support covering the Brisbane, Caboolture, Redlands and Townsville regional areas.

Remote Access Support (RAS) - The most cost effective computer support solution, available anywere throughout Australia. All you need is an active internet connection, we'll take it from there, problems solved - while you watch!

Data Recovery - is the process of extracting data from damaged, failed, corrupted, or inaccessible storage media when it cannot be accessed normally. In most cases, if the data is there, we can recover it. Data Recovery services are available for all media types listed here.

Laptops and Notebooks - Batteries, AC Adapters, Repairs, Upgrades and Data Recovery services. All brands including: Acer, HP, Compaq, Asus, Dell, IBM, Lenovo, MSI, Toshiba, NEC, Sony Vaio, Fujitsu and more. HelpDesk™ mobile technicians will come to you and pickup & return your laptop / notebook direct to your door with minimum downtime, how easy is that?

Virus Removal - spyware, keyloggers, rootkits, malicious code, etc. Is your computer, laptop or notebook running slow? Broadband internet service seem slower than it used to be? Your computer system may well be infected by malicious software, code or a virus which may be permanently installed or a service running as part of your operating system. If you think you may have a problem - call now.

Web Hosting - Reliable, fast, Australian based web servers to host your business website, and email accounts at industry competitive rates.

POS (Point-of-Sale) Systems - Cash Registers, Cash Drawers, Barcode Printers, Barcode Scanners, Weighing Scales, Payment Systems, Receipt Printers, Retail POS Software, Card/Magnetic Stripe Readers, Touchscreens, Self Service Terminals, and other Industry Specific Solutions.

Beware of "cheap or cheapest computer repairs" claims, these may initially look like you are saving money, however we hear many terrible stories of consumers who have had less than favourable experiences with computer repairs. In fact, in most cases, the end user has ended up paying a lot more than what would have initially been required to have their issue's addressed!

HelpDesk™ - Setting the Benchmark for excellence in computer services.