\Help`desk\ n. "Technical support staff who help solve computer user's problems with hardware or software systems"

 

Since 1998, The HelpDesk™ has been providing quality computer support for consumers. Computer Sales, service, repairs, on-site and remote access support, network setup and security, and most importantly - data file backup solutions for both PC & Mac computer users.

-Computer Sales, Service and Repairs
Workstations / Servers - Laptops / Notebooks
Sales - Repairs - Service - Support - Warranty
OnSite PC and MAC Pickup and Delivery Services

Computer Support covering Caboolture, Brisbane & Townsville Areas

Our reputation has continued to grow over this time due to our ongoing commitment to provide excellence and IT industry best value customer service. After sales service has proven to be the key to the long term viability of any business, we have now been assisting business's and home end users with computer related problems for over 12 years! You can rest assured when you call The HelpDesk™ you will receive prompt & professional service at all times. No Gimmicks! - No misleading Advertisements! - No false promises!

Our services include: - General Computer Repairs for both Windows and Mac computers, laptops, notebooks, netbooks etc. Hardware item replacements, software installation, integration and configuration, Workstation and Server system setup, configurations and monitoring. Internet connection troubleshooting, Wireless (WiFi) network setup, configuration, security, troubleshooting, Business and personal data backup solutions.

Onsite Support - For critical/serious hardware and systems failures, qualified onsite technicians are available to provide a quick response service, repairs, installations, upgrades and other forms of PC or MAC computer or other IT support services covering most of the Caboolture, Brisbane and Townsville regional areas.

Data Recovery - is the process of extracting data from damaged, failed, corrupted, or inaccessible storage media when it cannot be accessed normally. In most cases, if the data is there, we can recover it. Data recovery service is available for all types of media listed here.

Laptops and Notebooks - Repairs, upgrades, batteries, AC adapters and other accessories to suit all brands including: Acer, Apple, HP, Compaq, Asus, Dell, IBM, Lenovo, MSI, Toshiba, NEC, Sony Vaio, Fujitsu and more. HelpDesk™ mobile technicians will come to you and pickup & return your laptop / notebook direct to your door with minimum downtime, how easy is that?

Virus Removal - malware, spyware, keyloggers, rootkits, malicious code, etc. When your computer, laptop or notebook starts to run painstakingly slow, you've probably been affected and your system may well be infected by malicious software code or a virus which may be permanently installed or a service running as part of your operating system. If you think you may have a problem - call now, don't wait until your personal information may be comprised.

cheap computer repairs sound great! Be warned, these may initially look like you may save money, however over the years we have heard too many stories of people who have had to actually pay twice for the same computer repair job because the "root cause" issue was not identified and resolved in the first instance.