Services

The HelpDesk™ offers convenient "cost effective" forms of computer support services to meet your requirements. It is our aim to provide you with the most suitable and speedy service to minimise your computer/s downtime and any possible disruptions to your business.

Remote Access Service

The most cost effective computer support we provide is Remote Access Service*. This computer support method enables our technicians to connect to your computer instantly via the internet. By utilising this support feature, we are able to resolve many issues promptly and in the process, save you from receiving expensive IT support bills. To enable support click here. * (Internet connection is required)

On-Site Service

The HelpDesk™ and its affiliate network of repairers provide an onsite computer support service to the areas and locations listed here. Where available, we can provide immediate emergency "on-site" support. Our normal target response time is 2 hours.

IT Support Agreement

For larger organisations without in-house IT support staff, The HelpDesk™ can offer an IT Support Agreement which caters for all types of computer support services at mutually agreeable rates. A full range of IT support options at an extremely cost effective pricing structure. Feel free to discuss your companies requirements with one of our support staff members.