Founder / Managing Director - Richard Piccinich

Founder / Managing Director - Richard Piccinich


The HelpDesk was originally created in 1998 to assist computer users using DOS 6.2, Microsoft Windows 3.1 for workgroups and IBM OS-2 type operating systems. That was a long time ago, today we employ many experienced IT technicians and provide an Australia Wide IT Sales & Support Service.

Since then operating systems and technology has evolved significantly, resulting in additional levels of required support for businesses as well as home users. The HelpDesk has incorporated these needs with continuous training for all of our technicians located throughout Australia, growing their expertise across operating systems including Windows, Mac OS, iOS and Android devices. 

We have built our reputation on helpful advice, cost effective options and an ethical approach that ensures all of our customers receive the best and most professional service at all times. Our Mission Statement can be found here.

Recognising the importance of technology in all sectors of our lives, we fully understand the stresses caused by hardware and software malfunctions and the impact it may have on our lives.  Whether business or personal, we aim to provide our customers with the ability to control all facets of their lives, with the ease and efficiency that modern technology offers us today. Never before has it been more important to deal with a trusted and reputable IT company. 

Computer users are encouraged to contact The HelpDesk to resolve any issues, challenges, frustrations you may be be having with either software or hardware issues. If you are concerned about your security or require assistance with your computer network settings, call us for Help. ☎️ 1300-085222

Employing our knowledge of available hardware & software technologies, we can guarantee that your computing device will experience higher levels of performance, durability, security & stability. 

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