We’re here to help!

We provide troubleshooting & technical support services for:
- nbn™ Fixed Line Service (FTTP, FTTN, FTTB, FTTC)
- nbn™ Hybrid Fibre Coaxial (HFC)
-  nbn™ Fixed Wireless and Sky Muster™ Services
- Telstra Velocity™ (FTTP)

“Representatives have undertaken a training course on the nbn™ broadband access network. nbn does not sponsor, endorse or guarantee any advice given or representations made (including any recommendations to purchase goods and services or purchase telecommunication services over the nbn™ access network from a particular phone or internet service provider) and does not guarantee the accuracy of that advice or representation”.

“Representatives have undertaken a training course on the nbn™ broadband access network. nbn does not sponsor, endorse or guarantee any advice given or representations made (including any recommendations to purchase goods and services or purchase telecommunication services over the nbn™ access network from a particular phone or internet service provider) and does not guarantee the accuracy of that advice or representation”.

Our reliance on technology as a business and personal communication method has become critical to success of day to day functioning in our lives.

Whether because of an unplanned event, or routine maintenance, when systems that we rely upon and use every day are unavailable or "go down" it can have a dramatic effect on our lives. 

The nbn™ network utilises a Multi Technology Mix model, made up of fixed line, Fixed Wireless (FW), and Sky Muster™ satellite connections.

Fixed line connections use a physical line that connects directly to a premises. They include Fibre-to-the-Node (FTTN), Fibre-to-the-Premises (FTTP), Fibre-to-the-Building (FTTB), by Fibre-to-the-Curb (FTTC) and Hybrid Fibre Coaxial (HFC).

Fixed Wireless and Sky Muster™ services are predominantly used in areas where homes and businesses are geographically spread out.

Employing HelpDesk® knowledge of available hardware & software technologies, we can   guarantee   that your computing devices will experience higher levels of INTERNET SPEED, performance, durability, security & stability.

Employing HelpDesk® knowledge of available hardware & software technologies, we can guarantee that your computing devices will experience higher levels of INTERNET SPEED, performance, durability, security & stability.