We’re here to help!
We provide troubleshooting & technical support services for:
- nbn™ Fixed Line Service (FTTP, FTTN, FTTB, FTTC)
- nbn™ Hybrid Fibre Coaxial (HFC)
- nbn™ Fixed Wireless and Sky Muster™ Services
- Telstra Velocity™ (FTTP)
Our reliance on technology as a business and personal communication method has become critical to success of day to day functioning in our lives.
Whether because of an unplanned event, or routine maintenance, when systems that we rely upon and use every day are unavailable or "go down" it can have a dramatic effect on our lives.
The nbn™ network utilises a Multi Technology Mix model, made up of fixed line, Fixed Wireless (FW), and Sky Muster™ satellite connections.
Fixed line connections use a physical line that connects directly to a premises. They include Fibre-to-the-Node (FTTN), Fibre-to-the-Premises (FTTP), Fibre-to-the-Building (FTTB), by Fibre-to-the-Curb (FTTC) and Hybrid Fibre Coaxial (HFC).
Fixed Wireless and Sky Muster™ services are predominantly used in areas where homes and businesses are geographically spread out.